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Terms and Conditions

In these Terms and Conditions "we" and "us" mean Ginting Hobbies, and "you" means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.

We presently sell and ship Products Worldwide. We are able to make deliveries outside of Indonesia.

Placing an Order with Ginting Hobbies
You may place an Order by filling in the Order Form on the Ginting Hobbies Web Site and clicking the "Add to Chart" button. When you place your Order, we will issue you with an Order Number via email. By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Ginting Hobbies and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone. We must receive payment of the whole of the price for the goods that you order before we dispatch your shipment. Once payment has been received by us, our billing team will confirm that your payment already clear and your shipment will be dispatch by sending an email to you at the email address you provide in your order form.

We are obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.

All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price.

For out of stock items, delivery dates given are only estimates.

  • Purchasing by Credit Card- We accept Visa and Mastercards for purchases, products are sent promptly once full payments are confirmed.
  • Purchasing by PayPalWe accept PayPal as Payment, we will add 4% for administration fees from the total amount payments.
  • Purchasing by Bank Transfer – We accept bank transfers for purchases, products are sent promptly once full payments are received.
  • Purchasing via Western Union - We also accept western union as an alternative payment method.

Shipping Information
For those of you who are overseas and want to order, we can send almost the Worldwide.
Ginting Hobbies in cooperation with shipping companies like EMS, FedEx and other International courier.

  • Orders are usually shipped in approximately 1-2 business days of payment receipt.
  • Any courier service can take an additional 3 business days to arrive at locations.
  • Orders containing more than one item will ship in one packages.
  • Once your order is shipped you will receive an email with your tracking information.
  • Delivery Time for International Shipment take 1-2 weeks.

Rewards Program

Our Customer Rewards program is designed to ensure you are rewarded and have an incentive to purchase from us each and every time you are looking for all marine products.

Very simple, no keeping track or points or credits, no expiry date, rewarded with each and every purchase, + FREE shipping World Wide!

Earns 10 points for each $1 spent from orders of $20 or higher (tax and shipping / handling excluded). Rewards are issued as automated coupons, store credits or get free shipping. Reward coupon codes or store credits can be used on the payment page during checkout.

We focus heavily on strong customer relations and ensure all of our clients are well looked after and offered the best world class customer service & communication during their transaction with us.

Our Customer Rewards program is  just one of many reasons why you should select Ginting Hobbies as your preferred RC Store for all your RC requirements.

For any questions you may have or would like to redeem your rewards instantly please do not hesitate to contact us!

The following terms and conditions apply regarding Rewards Point Program.

  • A customer earns 10 points for each $1 spent from orders of $20 or higher (tax and shipping / handling excluded).
  • Points are added to account when an order is completed or shipped and are subtracted when an order is cancelled, declined, or refunded.
  • Only one coupon can be used per order.
  • Members must be signed in to their account in order to redeem points.
  • Points that have been redeemed cannot be used again.
  • Points are restricted to one account and cannot be transferred or combined with another to redeem a reward.

Insurance
Insurance is already included in delivery costs.

GST and Currency
Ginting Hobbies product prices displayed are in United States Dollar (USD), British Pound (GBP), Canada Dollar (CAD), Euro (EUR), and Indonesian Rupiah (IDR). You can change the Currency by clicking flag in Currency Converter, you will find the currency converter at each products pages. Just clicking the flag if you want to see the prices with another currency.

Prices
Ginting Hobbies always seeks to list Products with the most competitive prices. Ginting Hobbies reserves the right to change prices for Products displayed at Ginting Hobbies at any time before you place an Order. The price of products shown excludes shipping costs. Shipping costs are shown separately on the product page but may be recalculated based on how many and what items you place in your shopping cart.

Warranty and Returns
For full details of warranty terms and conditions, please refer to our Warranty Policy information page.

Return Policy
Title and risk of loss pass to the customer upon tender of the shipment to the carrier. If the product is damaged in transit, the customer must file claim with the carrier. Ginting Hobbies Store will accept returns for shipping damage.

If a product arrives defective or become defective during its warranty period the customer must notify Ginting Hobbies within 10 days of receipt, Ginting Hobbies will arrange with the customer to exchange or receive a refund for the product, return shipping charges paid by Ginting Hobbies.

Orders that result in a return for any other reason, e.g. wrong item ordered, refusal, etc., Ginting Hobbies will be pay it. Such returns must be in new condition with original packaging.

Force Majeure
To the extent permitted by law, Ginting Hobbies is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Ginting Hobbies, and Ginting Hobbies shall be entitled to a reasonable extension of time for the performance of such obligations.




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